Customer Workflows Keynote

Date & Time:
Tues, May 7, 1:00 pm to 2:10 pm
Track:
Insights and Inspiration
ID:
KEY1731
Speaker(s):
Farrell Hough, SVP, Customer Workflow Products, ServiceNow
Chris Holmes, Head of Digital Experience, Vodafone
Erin Doney, VP Customer Experience Innovation, Optum
Description:

Delight customers with proactive service from issue to resolution. Join this session to learn how customer service management teams can resolve complex issues end to end, intelligently fix problems before customers know they have them, and drive actions to instantly take care of common customer requests.

Audience:
Session Type:
Keynote/General Session
Product(s):
Customer Service Management
Industry:
Topics:
Technology and Innovation
Apps/Capabilities:
Tags: