Baseline and track performance, usage KPIs, and metrics

Date & Time:
TBD
Track:
Optimize performance with analytics
Room:
TBD
ID:
CSS1660
Speaker(s):
Tara Romero, Sr. Product Manager, ServiceNow
Description:

When you use KPIs and metrics correctly, they help you be proactive rather than reactive, and they give you what you need to manage and accelerate progress on your ServiceNow roadmap. Ultimately, that means they bring you closer to your vision for transformation.

Audience:
Admin, Leader, Process Owner, Process User, Beginning ServiceNow Developer, Builder, Experienced ServiceNow Developer, IT Operations Management Developer, Pro Developer New to ServiceNow, ServiceNow Store Developer, Enterprise Architect, Technical Architect
Session Type:
Customer Success Session
Product(s):
Performance Analytics, Customer Service Management, Governance, Risk and Compliance, HR Service Delivery, IT Business Management, IT Operations Management, IT Service Management, Now Platform, Security Operations, Software Asset Management
Industry:
Topics:
Capture data trends to improve and accelerate decision-making
Apps/Capabilities:
Tags: