A buyer’s guide to IT operations for business services with IDC

Featuring IDC

Date & Time:
TBD
Track:
Proactive service health through AIOps
ID:
BRE1594
Speaker(s):
Matthew Gowarty, Sr. Director, Product Marketing, ITOM, ServiceNow
Stephen Elliot, Program Vice President, I&O team, IDC
Description:

As enterprises go through digital transformation, they're investing heavily in new business services, digital assets, and more efficient operations. Understand the latest trends in IT operations for business services, get educated on adoption behavior, and hear technology and customer insights from leading IDC analyst Stephen Elliott. You'll learn about the common buying criteria used by most customers and how ServiceNow ITOM helps with digital transformation.  

Audience:
Leader, Process Owner, Builder, Enterprise Architect, Technical Architect
Session Type:
Knowledge Breakout
Product(s):
IT Operations Management, Now Platform, Software Asset Management
Industry:
Topics:
Managing health of services
Apps/Capabilities:
Automated Remediation, CMDB, DevOps, Event Correlation, Event Management, Impact Analysis, Orchestration
Tags: