Accessible design for inclusive apps

Featuring University of Washington

Date & Time:
TBD
Track:
Transform the IT experience
ID:
BRE1104
Speaker(s):
Lizzie Lee, Senior Front End Engineer, ServiceNow
Mary Mulvihill, Director, Service Management Office, University of Washington
Tali Marcus, UX Engineer, ServiceNow
Description:

Would you ever design a new building without an accessible entryway? Of course not. The same logic applies to accessible apps. Designing an inclusive user experience requires planning, just like we plan for security, mobility, and ease of use. In this session, you'll learn how to plan for accessibility in your custom apps, and how to leverage accessibility features in ServiceNow. A unique design partnership between ServiceNow and the University of Washington has evolved into an ongoing journey of improved accessibility on the Now Platform.

Audience:
Experienced ServiceNow Developer
Session Type:
Knowledge Breakout
Product(s):
IT Service Management, Customer Service Management, Governance, Risk and Compliance, HR Service Delivery, IT Business Management, Now Platform
Industry:
Education
Topics:
Elevate the service experience
Apps/Capabilities:
DevOps, Knowledge Management, Mobile, Request Management/Self-Service
Tags: