A successful CMDB starts here

Date & Time:
TBD
Track:
Proactive service health through AIOps
ID:
BRE1420
Speaker(s):
Drew Hart, CMDB Senior Outbound Product Manager, ServiceNow
Description:

This session will provide strategic guidance for your path to an effective CMDB, including organizational change, scoping, design, deployment, and ongoing delivery of a positive value-add. Discover how the CMDB is leveraged and how our technologies support configuration management to support the entire service lifecycle. Learn about future trends that will impact the design and features of the CMDB.

Audience:
Leader, Process Owner, Process User, Builder, Beginning ServiceNow Developer, Enterprise Architect, Technical Architect
Session Type:
Knowledge Breakout
Product(s):
IT Operations Management, Customer Service Management, Governance, Risk and Compliance, HR Service Delivery, IT Business Management, Now Platform, Performance Analytics, Security Operations, Software Asset Management
Industry:
Topics:
Improving business service availability
Apps/Capabilities:
CMDB, DevOps, Discovery, Event Management, Orchestration, Service Mapping
Tags: