The next generation employee experience
, Executive Director, HR Service Center / Operations, Cedars-Sinai
Join the Executive Director of HR Service Center Derek Reisinger and ServiceNow Architect Amyn Remtulla from Cedars-Sinai Medical Center as they take you through their journey towards a leading practice HR Service Delivery model. Topics include fostering a 'real' relationship between HR and IT, using ServiceNow collaboratively through the build process, relentlessly focusing on the customer experience and building a scalable enterprise service management model.
Leader, Process Owner, Enterprise Architect, Technical Architect
HR Service Delivery, IT Operations Management, IT Service Management, Performance Analytics
Healthcare and Life Sciences
Better together (HR + IT) - Delivering a unified service experience
Case & Knowledge Management, Employee Service Center, HR Service Delivery, Performance Analytics & Reporting