Automated quality assurance on closed government networks using ServiceNow

Featuring Department of the U.S. Navy (DoD)

Date & Time:
TBD
Track:
Government: Improve mission effectiveness
ID:
BRE0499
Speaker(s):
Jared Struchtemeyer, Program Manager, DoD - Department of the U.S. Navy
Korbyn Lloyd, Developer, Accenture Federal
Kurt Lutz, Technical Architect, Accenture
Description:

Join this session to learn how to build a profile in CMDB to align the requirements to several hundred sites. See how using Discovery and bandwidth assignments allow you to populate profiles to illustrate the equipment at each location, total bandwidth requirement as well as the bandwidth available for future requests, and how adding rules allows your catalog to automatically check the profile for QA.

Audience:
Leader, Process Owner, Process User, Admin, Beginning ServiceNow Developer, Experienced ServiceNow Developer, IT Operations Management Developer, Pro Developer New to ServiceNow, Enterprise Architect, Technical Architect
Session Type:
Knowledge Breakout
Product(s):
IT Service Management, Customer Service Management, IT Business Management, IT Operations Management, Software Asset Management
Industry:
Government (Federal and National)
Topics:
Transforming government IT service delivery
Apps/Capabilities:
Tags: