Adopt success: adoption fundamentals

Date & Time:
TBD
Track:
Insights and Inspiration
Room:
TBD
ID:
CSS0208
Speaker(s):
Lekshmy Sankar, Technology Strategist, United Launch Alliance
Description:

This workshop will focus on the people side of change that is critical for any successful implementation. I will walk through a change management framework that helps organizations to understand how to create awareness and motivate their people to actually want to change their behaviors in order to achieve astonishing results. I will breakdown the relationship between people, process, and technology and give solutions to the audience on how to implement a new program or process or technology in their own organization. I follow the ADKAR framework for change management and have deployed on many successful project in which I will share a few examples as case studies. I will also cover the most effective way to communicate to your team as well as how to manage resistance in your organization as you roll out a new process or technology that may appear to be disruptive.

Audience:
Leader, Process Owner, Process User, IT Operations Management Developer, Enterprise Architect
Session Type:
Customer Success Session
Product(s):
IT Service Management, Software Asset Management
Industry:
Transportation
Topics:
Culture and Workforce
Apps/Capabilities:
Tags: