Transform the IT experience
ABN AMRO is one of three largest banks within the Netherlands and made the decision in 2017 to implement the entire IT4IT Backbone within ServiceNow in 12 months. This achievement has allowed IT to move from a cost center to a ‘growth center’ by giving their IT department full visibility over both DevOps and the Hybrid Cloud.
Leader, Process Owner, Process User, Enterprise Architect, Technical Architect
IT Service Management + IT Operations Management, Governance, Risk and Compliance, Now Platform, Performance Analytics
Creating a unified IT experience
CMDB, Change Management, DevOps, Discovery, Event Management, Incident Management, Notifications
Agile Development, CI/CD, DevOps, Hybrid Cloud, IT4IT, IT4IT Value Chain