Accelerate foundations: Using Agile and DevOps for a sustainable platform

Featuring BP

Date & Time:
TBD
Track:
Insights and Inspiration
ID:
CSS0399
Speaker(s):
Ching Wan Chiang, Service Delivery Manager , BP
Roderick Barnes, Director, IT Strategy & Planning, BP
Description:

How did global oil and gas giant BP deploy ITSM in eight months to 80,000 people? And how do they keep driving improvement? Join the leaders of BP's ServiceNow journey to hear how Agile delivery and a DevOps model were key to awesome delivery and a sustainable platform.

Audience:
Leader, Process Owner, Process User, Admin, Builder, Beginning ServiceNow Developer, Experienced ServiceNow Developer, IT Operations Management Developer, Pro Developer New to ServiceNow, ServiceNow Store Developer, Enterprise Architect, Technical Architect
Session Type:
Customer Success Session
Product(s):
IT Service Management, IT Operations Management
Industry:
Energy and Utilities
Topics:
Culture and Workforce
Apps/Capabilities:
Tags:
Agile, Continuous Improvement, DevOps, Digital Transformation, Oil & Gas, Transformation