Advance foundations: CMDB evolution for digital transformation

Date & Time:
TBD
Track:
Insights and Inspiration
Room:
TBD
ID:
CSS1181
Speaker(s):
Sujata Savant, SACM Process Lead, Bristol-Myers Squibb
Description:

In this session, Bristol-Myers Squibb will share how the CMDB was the key enabler of the business & digital capability model for the enterprise.
Join us to learn:
- The strategic intent behind why our company laid the foundation for digital capability management within the CMDB
- The implementation of the capability model and governance controls for improved process adherence and increased CMDB data quality
- How this CMDB evolution is driving IT transformational initiatives such as IT financial investment optimization and application portfolio rationalization

Audience:
Process Owner, Process User
Session Type:
Customer Success Session
Product(s):
Now Platform, IT Service Management
Industry:
Healthcare and Life Sciences
Topics:
Technology and Innovation
Apps/Capabilities:
Tags: