Get past the buzz: AIOps with ITOM and ITSM

Date & Time:
TBD
Track:
Proactive service health through AIOps
ID:
LAB0657
Speaker(s):
Anders Henriksson, Advisory Solution Architect, ServiceNow
Christian Zemella, ITOM Advisory Solution Architect, ServiceNow
Richard Brounstein, Advisory Solution Architect, ITOM Practice, ServiceNow
Description:

Get past the buzz and learn how AIOps reduces service outages with actionable insight across ITOM and ITSM. In this lab, you'll discover h ow to unify the IT experience, provide proactive Service Delivery and enable real-time decisions while reducing alert noise and incidents generated.

Audience:
Admin
Session Type:
Knowledge Lab
Product(s):
IT Operations Management, IT Service Management
Industry:
Topics:
Automating IT processes
Apps/Capabilities:
Automated Remediation, CMDB, Event Management
Tags:
Discovery, JEA, PowerShell, ServiceMapping, non-admin-credentials